Si Angela Luwa Dibere

Addetto Help Desk · Junior

Addetto Help Desk, Data Analyst, Excel, LAN/WLAN, Active Directory, Troubleshooting, Ticketing

Available in 7 days.

si-angela-luwa032.ucv.online

Profilo Professionale

Addetto Help Desk con esperienza consolidata nella gestione operativa e logistica. Specializzato in troubleshooting su PC e periferiche, con competenze in Microsoft Windows e Microsoft 365. Esperienza in Data Quality e utilizzo di Excel per analisi dati. Conoscenza avanzata di LAN/WLAN e gestione account tramite Active Directory. Lingue: Italiano (madrelingua), Inglese (C1), Francese (B2), Russo (A2).

Esperienza

Cucitrice

Youconf SRL

in Colleranesco, Italia

07/2025 - 12/2025

Controllo qualità e produzione con elevata attenzione al dettaglio e rispetto delle scadenze.

Addetta alla Logistica

Falog SRL

in San Benedetto del Tronto, Italia

03/2024 - 01/2025

Inserimento e monitoraggio dei flussi di merce attraverso il sistema gestionale aziendale (ERP). Diagnosi e risoluzione di discrepanze tra l'inventario fisico e le giacenze a sistema. Utilizzo di Excel e strumenti per la tracciabilità.

Receptionist

Casale Ferrantino

in Giulianova, Italia

Gestione preventivi e prenotazioni, online e telefoniche. Organizzazione del database tramite gestionale e piattaforme online. Gestione di pagamenti e fatturazioni.

Addetto alla Ristorazione Veloce

Burger King Italia

in Giulianova, Italia

11/2019 - 03/2022

Gestione flussi di lavoro, Problem Solving immediato, rispetto delle procedure e customer support.

Formazione

Formatemp

Livello: Addetto Help Desk

2026 - Present

Opinno Tree School

Livello: Data Analyst - Microsoft Excel

Analisi dei dati attraverso metodologie statistiche, individuazione di correlazioni tra i dati al fine di evidenziare tendenze e creazione di report.

Lingue

Italiano

C2 - Proficiency

Inglese

C1 - Advanced

Francese

B1 - Intermediate

Russo

A2 - Elementary

Competenze

Competenze lavorative

Gestione flussi di lavoro tramite sistemi di ticketing, Reti LAN/WLAN, Excel per Data Quality, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Gestione account e password tramite Active Directory, Configurazione stampanti di rete e gestione accessi Wi-Fi, TeamViewer, Configurazione e troubleshooting Windows 10/11

Altre competenze

Problem Solving, Attenzione al dettaglio, Meticolosità gestionale

Altre informazioni

Interessi

Gestione operativa, logistica, supporto all'utente finale

Piani per il futuro

Cerco inserimento in ruoli in cui la mia capacità di diagnosi tecnica e la meticolosità gestionale possano garantire un servizio di alta qualità.

Dichiarazione di autorizzazione:

Autorizzo il trattamento dei miei dati personali presenti nel curriculum vitae ai sensi del Decreto Legislativo 30 giugno 2003, n. 196 e del GDPR (Regolamento UE 2016/679).

Contact Si Angela Luwa

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